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Welcome to Utility Billing Online

Utility payments can be made online, through secure automated phone system, by mail or using the drop box located outside of City Hall (150 City Park Way).  

City offices will be closed Monday, May 26th, in observance of Memorial Day.  Garbage that week will be serviced on your regular service day.

If you’re registering for the first time or adding an account, please have a copy of your most recent utility bill available. You will need your account number and the amount of the last payment.  If your account is new and you have yet to make a payment, enter "0" as the amount of your last payment.

Browsers such as Safari, Firefox and Internet Explorer are not compatibility with this program.  We recomment using Google Chrome or Microsoft Edge. 

  Please Register.

      Click Here for instructions on "How to Register a City of Brentwood Utility Account".

  Already registered? Login to access Utility Billing Online.

Other Payment Options - Click Here

Automatic Payment with Checking Account  - to submit a request to have your utility payment automatically deducted from your checking account.

Automatic Payment with Credit card - Click Here for instructions.

To apply for service at a new location - Click Here to complete an online application.

To close your account -  Click Here to complete an account closure request.   The City requires two business days notification to turn services off per Municipal Code 3.26.220.  The City requires account closures in writing. Please note the City does not turn off water on Friday, Saturday, Sunday or Holidays.  Services are disconnected early morning.  If water is required at any part of the day, schedule disconnection for the following day.  To request account closure, complete and submit form

 eBill - to submit a request to receive your bill via email.

Balanced Billing - to print the application for the Balanced Billing Program.

Information - to view additional Utility Billing information on the web and general information. 

2023 Adopted Rate Studies - To view the newly adopted 2023 Rate Studies.

Available services

Utility Billing
Questions? Please Call...

Falling Behind?

Payment Arrangements are available!  Please contact Utility Billing at (925)516-5415 to discuss options.

Other resources available are local charities, churches and county organizations.     Contra Costa County assistance programs can be found at: needhelppayingbills.com. 

Contacts

Billing Information:

Utility Billing: (925) 516-5415                      Email ubmessages@brentwoodca.gov

Garbage Service Information:

 Solid Waste: (925) 516-6090                       Email solidwaste@brentwoodca.gov

Utility Billing Information
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Utility Billing Information
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Utility Billing Information
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Utility Billing Information
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Utility Billing Information
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Utility Billing Information
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Utility Billing Information
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Utility Billing Information
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Garbage Service Information
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Garbage Service Information
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Garbage Service Information
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Garbage Service Information
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Garbage Service Information
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Garbage Service Information
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Garbage Service Information
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Garbage Service Information
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Utility Billing - 150 City Park Way- (925)516-5415 - Office Hours: M-F 8:00 a.m. to 5:00 p.m.
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©2025 Tyler Technologies
Questions? Please Call...

Falling Behind?

Payment Arrangements are available!  Please contact Utility Billing at (925)516-5415 to discuss options.

Other resources available are local charities, churches and county organizations.     Contra Costa County assistance programs can be found at: needhelppayingbills.com. 

Contacts

Billing Information:

Utility Billing: (925) 516-5415                      Email ubmessages@brentwoodca.gov

Garbage Service Information:

 Solid Waste: (925) 516-6090                       Email solidwaste@brentwoodca.gov

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